At mrgroup 44, your privacy is more than a legal obligation — it is our moral commitment to every Malaysian member who trusts our platform. This document transparently explains how we collect, use, store, and protect your personal data.
Policy Summary
Our Privacy Commitment
The mrgroup 44 Privacy Policy is built on six core principles that ensure your data is always in safe hands.
Every bit of data transmitted across the mrgroup 44 platform is protected by SSL 256-bit encryption — the same technology used by leading banking institutions in Malaysia. Data stored on our servers is further encrypted using AES-256 for an additional layer of protection.
This is mrgroup 44's absolute commitment: we have never and will never sell, rent, or disclose your personal data to any third party for marketing purposes. Your data belongs to you — we are merely its temporary custodians.
You have the full right to access, correct, or request the deletion of your personal data at any time. Simply contact the mrgroup 44 support team and your request will be processed within 14 business days in accordance with the Personal Data Protection Act 2010.
Mrgroup 44 only collects data that is strictly necessary for clear and legitimate purposes. We do not gather excessive or irrelevant information. Every piece of data we request from you has a specific reason, stated transparently.
The mrgroup 44 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our policy in response to legislative changes to ensure the latest protection for all members.
In the event of any security incident involving your data, mrgroup 44 is committed to notifying you within 72 hours of the incident being discovered. Transparency in critical situations is part of our responsibility to you.
Last Updated:
1 January 2026
Effective Date: 1 January 2026 | Version: 3.1 | Reference Laws: Personal Data Protection Act 2010 (Malaysia)
Welcome to the mrgroup 44 Privacy Policy. This is one of the most important documents we provide, as it clearly and transparently explains how we manage your most sensitive information — your personal data.
Mrgroup 44 is an online entertainment platform offering Live Casino, Sports Betting on the Malaysia Super League and EPL, baccarat, slots, virtual sports, and live matches. In providing these services, we are required to collect certain information from you. We recognise that this represents a level of trust you place in us, and we do not take that responsibility lightly.
This Privacy Policy was drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection. By using the mrgroup 44 platform, you agree to the terms set out in this Privacy Policy.
Important Note: This Privacy Policy applies to all services provided through the mrgroup44.ws website, the mrgroup 44 mobile app, and all our official communication channels, including email and customer support live chat.
Mrgroup 44 collects your personal data through various means — directly when you register or interact with the platform, and automatically when you access our website. Here is a breakdown of the data we collect:
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity | Full name, IC number, date of birth | Mandatory |
| Relationship | Email, phone number | Mandatory |
| Finance | E-wallet account, bank account | Mandatory |
| Technical | IP address, browser, device | Automatic |
| Activity | Game records, transaction logs | Automatic |
| Marketing | Promotional preferences, settings | Optional |
Mrgroup 44 uses your personal data for legitimate and specific purposes only. We do not use your data for anything unrelated to the services you use. Our purposes for data use are:
Mrgroup 44 does not sell or rent your personal data to any third party for marketing purposes. However, in the course of operating the platform, we may need to share your data with the following parties under limited and controlled circumstances:
All third parties we work with are required to uphold the same stringent data protection standards that we apply ourselves. Any data sharing is strictly limited to what is necessary for the stated purpose.
Mrgroup 44 continuously invests in robust data security infrastructure. Protecting your data is not just an obligation — it is a core business priority, because your trust is the most valuable asset we hold.
Your Role in Keeping Your Account Safe: Your account security also depends on your own actions. Use a strong, unique password, enable two-factor authentication where available, never share your login credentials, and contact mrgroup 44 support immediately if you suspect any suspicious activity.
Mrgroup 44 uses cookies and similar tracking technologies to enhance your experience on our platform. Understanding how we use these tools will help you make more informed decisions about your privacy.
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the platform.
Mrgroup 44 retains your personal data only for as long as necessary for the stated purposes or as required to fulfil applicable legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account remains active | Service Delivery |
| Financial Transaction Records | 7 years after the transaction | Malaysian legal requirements |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Customer Support Logs | 3 years | Dispute Resolution & Referral |
| Analytical Cookies Data | 13 months | Platform performance analytics |
| Security Log Data | 2 years | Security incident investigations |
Once the retention period has expired, data will be securely deleted or anonymised in accordance with established procedures.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have several important rights that mrgroup 44 is fully committed to respecting:
Mrgroup 44 takes the protection of minors very seriously. All our services are strictly restricted to individuals aged 18 and above.
If you become aware that a minor has registered or is using the mrgroup 44 platform, please contact us immediately at support@mrgroup44.ws. We will take prompt action.
The mrgroup 44 platform may contain links to third-party websites or services from time to time. This Privacy Policy applies solely to the mrgroup 44 platform.
We are not responsible for the privacy practices or content of any third-party websites that may be linked from our platform. We encourage you to read the privacy policy of any website you visit after leaving the mrgroup 44 platform. Please note that navigating to other websites is entirely at your own risk and discretion.
Mrgroup 44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we handle personal data. You will be notified of any material amendments via:
We encourage you to review this Privacy Policy periodically. Your continued use of the mrgroup 44 platform after any amendments take effect constitutes your acceptance of the revised policy.
We welcome any enquiries, concerns, or requests relating to your privacy and personal data protection. The mrgroup 44 Privacy Team is here to assist you.
Support@mrgroup44.ws – Responded to within 14 business days for data rights-related requests
Available 24/7 within the mrgroup 44 platform for general privacy enquiries
Please include "PDPA Data Rights Request" in your email subject line for faster processing
If you believe your privacy rights have been violated, you may lodge a complaint with the Department of Personal Data Protection, Ministry of Communications Malaysia.
Your Rights
As a mrgroup 44 member and Malaysian resident, you have the following rights, which we are committed to upholding.
You have the right to request and receive a copy of all personal data we hold about you.
You may request that we correct any inaccurate or incomplete data we hold about you.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in situations specified under the PDPA.
You may opt out of marketing communications from mrgroup 44 at any time, easily and without hassle.
You may file a complaint with the Department of Personal Data Protection Malaysia if your rights have been violated.
How to Exercise Your Rights: Contact us by email at support@mrgroup44.ws stating the right you wish to exercise. We will process your request within 14 business days and provide a written response. For requests that require additional identity verification, please provide the relevant documentation.
Your Privacy Is Protected
Your privacy is protected, your transactions are secure, and your data is never sold. Register for free today and enjoy Live Casino, Sports Betting, baccarat, and over 1,000 slots at mrgroup 44.